26-28 March 2008
Baltimore, MD

http://www.gartner.com/it/summits/pcc4/index.jsp

1-3 April 2008
Chicago, IL

http://www.gartner.com/it/summits/bi6/index.jsp

destinationCRM 2007 is back with its second annual conference. Organized by CRM magazine, destinationCRM is quickly gaining recognition as both a valuable networking opportunity for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions.

http://events.ittoolbox.com/events/event.asp?i=419

The CRM Acceleration Summit delivers CRM best practices for customer-driven businesses

Expanding upon the typical CRM uses to fit today's practical and efficient communication methods

Structuring a CRM solution around your business's customer approach

Best practices on CRM implementation, customer data management and user adoption

Unlocking how to keep your customers at the center of your focus, the core of your IT and the top of your employees attention

http://www.crm2day.com/events/info/53590.php

The software industry is moving into a new phase of confidence. Following several years of slides, shifts and upheaval, many software vendors are watching their next-generation strategies crystallize.
The common denominator for success in all strategies? Innovation.
The theme for Software 2007, “Powered by Innovation” aims to explore and underscore the continued importance of innovation to the software industry. Speakers and sessions will discuss innovation as it relates to products, processes, technologies, business models and delivery methods.

http://www.sandhill.com/conferences/sw2007/index.php

Q3 Infotech Launches the Hosting services that includes hosting, data center, network, security and Managed Application services.

Blue Bell, PA July 24, 2007 - Q3 InfoTech a global IT services firm, will be attending CMP Media's Xchange 2007 event.

If you are planning to attend CMP Exchange'07 and would like to meet with us, please email us at info@q3infotech.com to request a meeting.

August 19 - August 22, 2007
Walt Disney Dolphin Hotel
Orlando, FL

The largest channel event of the year, attracting over 1,000 attendees.This 4- day event brings together over 250 Qualified and Profiled Decision Making Solution Providers and leading industry vendors in diverse technology areas to build business relationships. Highlights include over 15 educational sessions led by Senior editors and analysts from CRN and VARBusiness as well as the VARBusiness Annual Report Card Awards Dinner.

Blue Bell, PA March 14, 2007 - Q3 InfoTech Solutions,Inc. (www.q3infotech.com), the leader in open source based business solutions development and integration services, today announced that it has joined the Open Solutions Alliance.

Open Solutions Alliance (OSA) is a nonprofit, vendor-neutral consortium dedicated to driving adoption of comprehensive open source business solutions. Among its activities, the OSA will work with open source ISVs, systems integrators, and the broader open source community to improve interoperability among software products, resulting in integrated and rapidly deployable solutions for business users.By working together, OSA members will give customers new and even more compelling reasons to deploy integrated open source solutions in their businesses

"We are very much encouraged by the value that Open Solutions Alliance's is bringing to the Vendors and Solution Providers community to expand the market for business open software solutions through cooperative action for the benefits of the end users" said Kumara Samy, Director of Engineering at Q3 InfoTech Solutions, a global solution provider with specialization in Open Source Technologies Integration, Implementation and Support Services. “Our enterprise grade open source solutions are developed to provide high interoperability and scalability, so we’re looking forward to contributing to OSA projects and initiatives.”

OSA members anticipate working together to create lightweight, practical approaches to inter-application integration and areas of interoperability that simplify life for businesses, e.g., single sign-on and user authentication, simplified license management, and shared data elements such as a common customer account record. All collaboration will be conducted in the open emphasizing improvements that have practical value.
 

The Open Solutions Alliance (OSA) is a nonprofit, vendor-neutral consortium dedicated to driving the adoption of comprehensive open source business solutions. Founded in 2007, it is supported by leading open source companies from around the world who are dedicated to improving interoperability among software products, resulting in integrated and rapidly deployable solutions for business users. Through cooperative action and advocacy, the OSA will help facilitate interoperability, reduce barriers to adoption and raise the awareness of the benefits of open source software in business. For more information, please visit www.OpenSolutionsAlliance.org.

Q3 InfoTech is a global consulting and systems integration firm that helps small to medium enterprises solve their IT business problems.Q3 InfoTech provides software architecture,design, development, implementation, validation, training and project management support services for various Open Source Technologies and Platforms in High Tech, Pharmaceutical, Health Care, Finance, Insurance, Transportation, Communications and Legal market.
Combining Open Source frameworks' excellence with Q3 InfoTech's customized solutions and services delivery capabilities and experience, we maximize technology business value by delivering strategic and secure Open Source CRM(HiQ CRM) to small to medium enterprises.

Q3 InfoTech's unifies the commercial and open source projects into a complete managed services software solution(HiQ Manage) for monitoring and managing the entire IT infrastructure 24x 7 pro-actively with the help of it's Global Network Operations Center(GNOC) cost effectively.For more information about Q3 InfoTech Solutions, please visit www.q3infotech.com.

Blue Bell, PA November 12, 2006 - Q3 InfoTech is a global consulting and systems integration firm today announced an alliance with Centric CRM to deliver a customized and enhanced HiQ CRM Enterprise 1.0 powered by Centric CRM Platform.

Combining Centric CRM's product excellence with Q3 InfoTech's customized solutions and services delivery capabilities and experience, we maximize technology business value by delivering strategic and secure open source CRM to our customers. By providing comprehensive open source consulting, software development and integration, support and training services, Q3 InfoTech drives end-to-end open source technology adoption in the enterprise.

As a strategic member of Centric CRM's Partner Network, Q3 InfoTech leverages its success in delivering the complete CRM solutions to the enterprise and SMB market. Combining the consulting and software development expertise of Q3 InfoTech with the technology of Centric CRM, HiQ CRM EnterpriseT offers businesses a risk-free way to take advantage of the superior value proposition offered by open source applications.

Q3 InfoTech's suite of open source software is a fully supported suite of custom built enterprise ready business functions, integrated within a Services Oriented Architecture (SOA) At the core of HiQ CRM EnterpriseT is Centric CRM which includes advanced campaign management, customer analytics, self-serve customer portals, eCommerce, sales force analytics, sales force automation and Web content management capabilities of open source."

Q3 InfoTech is a global consulting and systems integration firm that helps enterprises solve IT business problems.Q3 InfoTech provides software architecture, development, implementation, validation, training and project management support services for various industries such as High Tech, Pharmaceutical, Healthcare, Finance, Insurance, Transportation, Professional Services and the Government. Q3 InfoTech announces an alliance with Centric CRM to deliver a customized and richly enhanced HiQ CRM Enterprise 1.0 powered by Centric CRM Platform. Please visit our Website at www.q3infotech.com to learn more about our CRM and Managed Services offerings

Centric CRM is the developer of the world's most advanced open source CRM (Customer Relationship Management) system. Under development for almost seven years, Centric CRM comprises over 2-million lines of code. Its advanced Java/J2EE, web-based, and object-oriented architecture runs on all standards-based platforms. It's used today by Fortune 500 companies in large configurations and by thousands of smaller enterprises. Centric CRM includes all common CRM modules and adds significant capabilities such as Website Authoring, Enterprise Content Management, Project and Document Management, Customer Surveys, and advanced Help Desk functions.

Blue Bell, PA - June 15, 2006 - Q3 InfoTech, a leading provider of software, services and technical training, today announced a new and advanced training program called 'Advance Your Career(AYC)'. The AYC is an IT training program designed by our well experienced technical experts to help the college students and developers to advance their career in the IT field and stay ahead of the technology curve.

Q3 InfoTech's AYC program's offers

MS.NET and Visual Studio 2005
MS.NET and SharePoint Portal Server
MS.NET and MS BizTalk Server
SAP R/3 Basis
Business Intelligence(Business Objects & CR)
Oracle DBA/Oracle Applications DBA
Business Analysts

Blue Bell, PA - June 15, 2006 - Q3 InfoTech, a leading provider of software, services and technical training, today announced it has moved offices from Lansdale to Bluebell, Pennsylvania. The new facility houses the company's corporate headquarters and its state of the art training lab.

The Bluebell facility serves as corporate, development, training and marketing headquarters for Q3 InfoTech's global operations. It is also the base for the company's East Coast sales and technical support operations.

Q3 InfoTech's new office is located at 1717 Swede Road, Bluebell, PA 19422 and can be reached by phone at 215-253-5738 and fax at 215-565-2589. For more information about Q3 InfoTech visit www.q3infotech.com.

Mar 8, 2006 - Q3 InfoTech Solutions, Inc released the first version its Customer Relationship Management(CRM) system for Service and Support Organizations. The HiQ CRM has host of powerful rich user interface features to enable the product usage in exciting new ways. It boasts the combined power of desktop and web functionalities.

Q3 InfoTech's HiQ CRM software enables you to deliver enhanced, seamless customer experiences. HiQ CRM closes the gap between gathering customer data and mining the data for relevant insights, and leveraging these insights in a coordinated fashion across multiple departments. HiQ CRM delivers lower training costs, broader adoption, higher productivity, and rapid return on investment.

Q3 InfoTech's HiQ CRM has key features such as Integration with Microsoft Office, Activity calendar, Powerful reporting and analysis tools, Quick Campaign wizard, SOA architecture and Scalable architecture. The HiQ CRM is built based on MS.NET Framework and uses MS SQL Server as a backend.

To learn more about us and HiQ CRM, please visit www.q3infotech.com/HiQCRM.html.

August 2007 issue.  Read More

 

Top Ten Reasons to Migrate to MS Exchange Server 2007

Are you thinking your migrating or upgrading to MS Exchange Server 2007? If so, here are the top 10 reasons to consider and move forward:

1) Keep your e-mail system running at lower cost.
New data replication capabilities in Exchange Server 2007 drive increased availability at a lower cost.

2) Access e-mail, voice mail, calendar, and contacts from virtually anywhere, anytime.
With Exchange Server 2007, users can access their important Inbox information from virtually anywhere using their desktop, laptop, mobile device or even using a basic telephone connection with no Internet connectivity is available.

3) Get affordable, enterprise-class mobile messaging that is better than ever.
Exchange makes enterprise-class mobile messaging a reality by offering industry-leading scalability, native integration with compatible devices for lower cost of ownership, and by providing a variety of device options to suit today's business needs.

4) Empower users with unified messaging while saving money.
With the new unified messaging, users can receive their e-mail, voice mail, and faxes all through a single Inbox that can be accessed anywhere.

5) Get comprehensive protection from spam, viruses and phishing attacks.
Exchange Server 2007 provides integrated antivirus, anti-spam, and anti-phishing technologies to stop the latest threats BEFORE they impact your system.

6) Reduce compliance risk in a way that makes sense for your business.
Exchange Server 2007 incorporates features specifically designed to help your system comply with corporate, regulatory, and legal requirements. It eases the toll often placed on administrators charged with applying and enforcing compliance policies, while avoiding adverse impact on employees and their productivity.

7) Take advantage of powerful Web access.
Outlook Web Access (OWA) 2007 provides a rich, Outlook 2007-like experience in a browser and is great for use at home, at an airport kiosk, Internet cafe, or anywhere an Internet connection is available. No VPN or network tunnel is required.

8) Boost administrator productivity with new tools.
Administrators can save time and reduce effort with new advanced management tools.

9) Ease deployment and management.
Deployment has never been easier. Exchange Server 2007 has a modern, modular architecture based on server roles. The server role concept is integrated into setup and deployment, helping to eliminate potential errors resulting from manual configuration, reducing the surface area for malicious attacks, and simplifying day-to-day management.

10) Optimize your investment for future growth.
As a native 64-bit application, Exchange Server 2007 breaks through past memory and cache limitations for higher performance and increased scalability even as mailbox sizes grow to accommodate user's demands for more storage.

Contact us at info@q3infotech.com if you would like get our Free Mail Server Assessment Service.

Our CTO Insight:

What's your take on the future of the salesforce automation (SFA) market as it relates to vertical markets? In the next few years, do you think software vendors will start creating SFA software that corresponds to particular industries?

EXPERT RESPONSE
The promise of vertical salesforce automation (SFA) software certainly hasn't kept pace with the verticalization of other CRM components like the contact center. There are a few industry exceptions, however, like in the consumer packaged goods industry -- where SFA software looks more like partner relationship management (PRM) -- and in the pharmaceutical industry -- where it looks like sample inventory tracking. Why? The biggest issue has to do with business model: B2B vs. B2C (high-involvement products such as insurance). We could argue that there really is no such thing as "SFA" for B2C industries, but that's a whole other discussion.

I'm guessing the real nature of your question has to do with whether you should wait to purchase SFA software until there is a specific version for your industry. My advice is NO. The most important secrets to SFA adoption have very little to do with industry specificity, and everything to do with your sales process being fully integrated into the system and having sales reps trained and coached on how to sell using the system as a tool and information management. Of course, your IT folks might argue that verticalization decreases customization, and to a certain extent that's valid. But again, the truer measure is how close the application gets to the methodology and how well the sales reps know how to sell using that.

I think that in the next few years, however, software vendors will decouple their SFA processes from their application infrastructures to enable YOU to create SFA software that corresponds to YOUR particular way of selling.

Source: Tech Target